06Jun

Americans want greater access to their medical records and support sharing their health information among all their healthcare providers.

By a 61% majority, the Pew Charitable Trusts found people want to be able to access and download their medical records to apps on mobile devices. An even larger 81% of the respondents to the Pew survey support sharing medical records among healthcare professionals caring for the same patient.

Though there’s broad support for accessing and sharing medical records, the survey found nine out of 10 respondents are concerned about the privacy aspects. Three-quarters would be comfortable if the app they use was approved by the healthcare providers. With other apps, the comfort level drops off substantially.

The other privacy concern centers around just what information in patient records would be shared.

“Respondents expressed some concern with how certain information would be treated, such as any history of substance use, their behavioral health backgrounds, or details on social determinants of health such as income levels or access to food,” said Pew’s report on the survey findings.

75% of the survey participants felt comfortable giving their personal doctor this information, but a less than majority 48% want it shared with others. Based on focus groups conducted previously, Pew said the concern is being pre-judged based on social determinants.

“Participants had questions and concerns, including that this information would lead to assumptions about patients and could contribute to discrimination,” Pew said in an previous article discussing the focus groups. “Many participants said they would feel comfortable discussing (social determinants of health) with clinicians with whom they had an established relationship, but they had concerns about that information being shared with a different provider.”

One of the challenges to sharing electronic medical records among providers is patient matching – accurately linking a patient’s information in one facility to their records elsewhere. Three-quarters of the survey participants supported having the federal government set a national standard to identify patients across multiple providers. Years ago, Congress authorized the creation of a unique patient identifier, but has so far failed to allocate the money to get the job done. Pew found widespread bipartisan support for spending on to set up the system. Fingerprint scans and a unique code were the most popular identifiers. Just over a majority supported eye or facial scans or an app.

“This survey,” writes Ben Moscovitch who directs Pew’s health information technology initiative, “Shows that Americans recognize the importance of getting their own health data and sharing it with the clinicians that care for them.”

Photo by Hush Naidoo on Unsplash

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Benefits Are More Important Than Ever This Year

More than ever, employees are placing a high value on benefits this year, with a majority of workers feeling pressure to make the right choices when open enrollment begins in the next several weeks.

Due to the pandemic, the importance of benefits – voluntary as well as employer provided – has risen significantly in the minds of workers according to a survey sponsored by Prudential Finance. Three-quarters said the current environment has caused them to realize how important benefits are. And 75% agreed that, “Due to the pandemic, I feel that access to benefits through an employer is now more important than ever before.”

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So important have benefits become to employees that 77% now see them as a key part of their compensation, a big increase over the 67% who said that last year. By an even larger margin, 73% of workers said their benefits are a major reason for staying at their job. Last year, 59% of workers said that.

A majority – 52% — said they’d be willing to risk a job change if it offered better benefits.

Speaking to Human Resource Executive, Leston Welsh, head of business segments at Prudential Group Insurance, said, “The pandemic has driven home the idea that no one is immune to unexpected life events that can disrupt their income. The dangers of an ‘it won’t happen to me’ mentality are now very clear, and employees are placing greater value on benefits because they are more aware of how these benefits can help them during a life event, including paying for high out-of-pocket medical costs and hospital visits.”

The survey, in fact, showed that for 42% of the respondents benefits help to reduce their financial stress. These employees are most likely to have one or more of such benefits as accidental death & dismemberment (45%), a Health Savings Account (42%) and hospital indemnity insurance (32%).

Not surprisingly, medical benefits and paid sick leave are the most valued two benefits. These are typically part of a basic total compensation plan. But access to a retirement savings plan (38%) and flexible work arrangements (25%) ranked just behind.

Because of the importance benefits now have for so many workers, this year’s open enrollment season will be more stressful than usual. The survey found 51% of workers are feeling a lot more pressure to make the right choices.

As a consequence Welsh said, “Employees will need better information and more time to analyze how a different set of benefits may be better suited for their new normal.

“Given the uncertainty of the current environment, it’s more important than ever for employers to educate and encourage their employees to choose the solutions that will help safeguard their financial security — over the near and long term.”

Photo by Clayton Cardinalli on Unsplash

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