Customer Service Representative

Duties: 

• Address client inquiries and concerns  
• Identify opportunities within client base  
• Collaborate with team members to improve marketing and communications 
• Support onboarding processes 
• Help update product information  
• Gather feedback to identify areas for improvement  
• Manage and maintain records, databases, reports, etc.  
• Support training and development initiatives 

Requirements: 

• Bachelor's degree in business, communication, or a related field  
• Strong verbal and written communication skills  
• Good ability to learn new processes and technologies quickly 
• Must be able to work independently as well as collaboratively