06Jun

Americans see nurses as dedicated, caring professionals who risk their health because they care about the public welfare.

Doctors, whose favorable rating is rising, are seen by a majority of the public as interested in making money as much as working for the public good.

The most recent survey from the Kaiser Family Foundation found 60% of Americans says nurses are, “Mostly interested in working for the good of the public.” Just over a third – 35% — say they are equally interested in the public good and marking money.

While doctors fare less well than nurses in public opinion, the percentage of people who see them as primarily altruistic is an about face from a 2005 survey. In that survey only 17% said they viewed doctors as “Mostly interested in working for the good of the public.” 31% saw doctors as “Mostly interested in making a profit.”

Today, the Kaiser Family Foundation says 36% of Americans see doctors as mostly interested in working for the public good. Only 10% said they thought doctors were mostly interested in money.

Drew Altman, president and CEO of the foundation, says the pandemic is changing the public perception of doctors. (The public was not asked its opinion of nurses in the 2005 survey.)

“The many knowledgeable physician-scientists on national and local TV every day talking about the pandemic may also be enhancing the image of doctors with the public,” Altman writes.

The image of all medical workers has been burnished by video of workers heading into hospitals and nursing homes to care for the seriously ill despite the risks. Reports of nurses and doctors working long hours sometimes without all the proper protective equipment prompted an outpouring of public support, demonstrated by applause and signs and food deliveries for all healthcare workers.

On the other hand, the perception of insurance and drug companies hasn’t changed since 2005. Three-quarters of the public see both industries as mostly interested in making a profit.

Altman says that the appreciation and goodwill medical professionals are receiving is helping morale and might just “get young people more interested in specialties that aren’t usually the most lucrative.”

Photo by JESHOOTS.COM on Unsplash

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Do You Really Want to Be a Manager?

It’s flattering to be offered a management promotion. It shows the confidence your boss has in you, and the bump in your paycheck would certainly be welcome.

But before you say yes, take a deep breath and think about what it means. Not everyone wants to be a manager. Not everyone who is a manager should be one.

Being a manager comes with dramatically different responsibilities. Instead of being responsible only for yourself, as a manager you’re responsible for the work of a team. You’ll be dealing with different personalities and styles. You’ll face pressure from your boss to meet a whole range of new measures. Besides getting projects done on deadline, there will be budget considerations and quality standards. At the same time, you’ll hear from your reports about being pushed too hard or not getting the resources they insist they need.

You’ll be expected to coach your team, supporting them and giving them the feedback they need and want. At times, that means delivering feedback about poor performance. As a CNN Business article points out, you have to sometimes be willing to be seen as the guy delivering bad news.

Says Leigh Steere, co-founder of research group Managing People Better, “The No. 1 task that managers shy away from is confronting poor performance.

“They may be conflict avoidant. Some say ‘I’m not comfortable judging others.’ Or they want to be viewed as a nice manager. [But] it is not nice to withhold feedback from somebody that they need to learn and grow.”

The skills it takes to be a great manager are far different from those of being a great worker. Too often companies promote great workers because they perform at the top of the curve, only to discover that as a manager their performance is lacking at which point their rise in the organization halts — or worse.

While management training can make a difference, too often this training is limited to legal issues and administrative procedures. Even when the training includes coaching and feedback and similar matters, it takes constant reinforcement and personal commitment to be effective.

So when the opportunity comes along, think it through. Ask managers you respect for advice. Discuss with your boss the changes you’ll need to make. Then ask yourself, are you willing to give up what you do in order to manage others? Is that you?

Photo by Austin Distel on Unsplash

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Benefits Are More Important Than Ever This Year

More than ever, employees are placing a high value on benefits this year, with a majority of workers feeling pressure to make the right choices when open enrollment begins in the next several weeks.

Due to the pandemic, the importance of benefits – voluntary as well as employer provided – has risen significantly in the minds of workers according to a survey sponsored by Prudential Finance. Three-quarters said the current environment has caused them to realize how important benefits are. And 75% agreed that, “Due to the pandemic, I feel that access to benefits through an employer is now more important than ever before.”

Benefits survey chart.jpg

So important have benefits become to employees that 77% now see them as a key part of their compensation, a big increase over the 67% who said that last year. By an even larger margin, 73% of workers said their benefits are a major reason for staying at their job. Last year, 59% of workers said that.

A majority – 52% — said they’d be willing to risk a job change if it offered better benefits.

Speaking to Human Resource Executive, Leston Welsh, head of business segments at Prudential Group Insurance, said, “The pandemic has driven home the idea that no one is immune to unexpected life events that can disrupt their income. The dangers of an ‘it won’t happen to me’ mentality are now very clear, and employees are placing greater value on benefits because they are more aware of how these benefits can help them during a life event, including paying for high out-of-pocket medical costs and hospital visits.”

The survey, in fact, showed that for 42% of the respondents benefits help to reduce their financial stress. These employees are most likely to have one or more of such benefits as accidental death & dismemberment (45%), a Health Savings Account (42%) and hospital indemnity insurance (32%).

Not surprisingly, medical benefits and paid sick leave are the most valued two benefits. These are typically part of a basic total compensation plan. But access to a retirement savings plan (38%) and flexible work arrangements (25%) ranked just behind.

Because of the importance benefits now have for so many workers, this year’s open enrollment season will be more stressful than usual. The survey found 51% of workers are feeling a lot more pressure to make the right choices.

As a consequence Welsh said, “Employees will need better information and more time to analyze how a different set of benefits may be better suited for their new normal.

“Given the uncertainty of the current environment, it’s more important than ever for employers to educate and encourage their employees to choose the solutions that will help safeguard their financial security — over the near and long term.”

Photo by Clayton Cardinalli on Unsplash

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