Network Engineer

Position Overview

We are seeking a highly experienced network and communications engineer to support and enhance a global enterprise infrastructure. This role is responsible for the design, implementation, and maintenance of LAN/WAN, wireless, and voice systems across multiple regions. The ideal candidate will bring deep technical expertise, strong troubleshooting skills, and a proactive approach to managing a 24/7 operational environment.

Key Responsibilities

• Provide advanced support for enterprise networking and voice systems, including installation, configuration, and performance optimization.
• Respond to incidents and service requests in accordance with defined SLAs, ensuring thorough documentation and root cause analysis.
• Collaborate with vendors during deployments, upgrades, and issue resolution.
• Use diagnostic tools to identify and resolve complex network and voice-related issues.
• Maintain accurate network documentation, including topology diagrams and configuration records.
• Participate in an on-call rotation to support global infrastructure operations.
• Lead or contribute to infrastructure projects, ensuring timely delivery and alignment with business needs.

Technical Expertise Required

• 8–10 years of experience managing enterprise-scale network environments across multiple locations and data centers.
• Strong background in Cisco networking technologies, including routing, switching, and wireless.
• Hands-on experience with Cisco VoIP systems, including configuration, call routing, and unified communications platforms.
• Proficiency in protocols and technologies such as BGP, OSPF, EIGRP, MPLS, VPNs, VLANs, and 802.1x.
• Familiarity with network monitoring and packet analysis tools (e.g., Wireshark).
• Experience with virtualization platforms (e.g., VMware), cloud networking (e.g., Azure), and security appliances (e.g., Palo Alto).
• Knowledge of enterprise collaboration tools and telephony platforms (e.g., Microsoft Teams, Zoom).

Preferred Qualifications

• Industry certifications such as CCNP, CCDP, or equivalent.
• Experience with SAN switching, FCoE, and data center networking.
• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Strong communication and collaboration skills, with the ability to work across teams and time zones.

Work Requirements

• Availability for after-hours support and scheduled maintenance activities.
• Occasional domestic or international travel may be required.
• Hybrid work model with required in-office attendance based on team needs.