Join a high-growth, team-oriented AR department supporting commercial clients. This role offers immediate onboarding, paid overtime, and a pathway to permanent employment—plus future hybrid flexibility after initial onsite training.
Accounts Receivable / Collections Specialist
in Professional Services ContractJob Detail
Job Description
Title: Accounts Receivable / Collections Specialist
Key Responsibilities:
- Conduct proactive outreach (calls and emails) to business clients regarding overdue invoices and payment terms
- Manage account aging reports and prioritize outreach based on risk and balance
- Address client billing inquiries and resolve discrepancies related to statements or charges
- Apply credits, manage payment postings, and coordinate with internal teams for reconciliations
- Review and approve/reject orders based on outstanding balances and credit status
- Prepare forecasts and account updates for management review
- Document client interactions thoroughly, maintaining compliance with internal protocols
- Set up customers in the client portal and assist with payment processing (credit card/ACH)
- Provide reporting on delinquency, cash collection status, and month-end support
- Participate in departmental improvement initiatives and software/system rollouts as needed
Qualifications:
- 3+ years of relevant experience in Accounts Receivable or Commercial Collections
- Strong understanding of account reconciliation and billing processes
- Proficiency with Excel and Microsoft Office Suite
- Experience with AR platforms (Bill Trust and/or Microsoft D365 is a plus)
- Excellent verbal and written communication skills; must be able to interact with clients professionally
- Ability to manage high email and call volumes with efficiency and accuracy
- Strong organizational skills and comfort working in a fast-paced, task-driven environment
- Bilingual in Spanish is a plus
- Experience supporting post-acquisition client integration or multi-system environments is highly desirable
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