Pediatric Center Administrator

Overview

• Lead administrative operations at a pediatric medical center, ensuring compliance with AHCA, OSHA, CMS, and Florida Health Department guidelines.
• Supervise both administrative and clinical staff, fostering a collaborative and efficient work environment.
• Develop and implement patient retention programs to enhance service quality and satisfaction.
• Coordinate marketing initiatives and represent the medical center at internal and external committees.
• Monitor and improve processes related to patient scheduling, billing, and medical record maintenance.
• Provide ongoing staff training for medical practice systems and ensure adherence to HEDIS measures.
• Collaborate with senior leadership to establish goals and policies for cost-effective patient care.
• Develop alliances with referring providers, social service organizations, and community outreach programs.
• Serve as the HIPAA Privacy Officer, ensuring compliance with privacy regulations.

Key Responsibilities & Duties

• Manage daily clinic operations, including patient scheduling, inventory management, and petty cash oversight.
• Supervise administrative and clinical staff, fostering teamwork and efficient patient flow.
• Facilitate issue resolution with patients, health plans, and corporate offices.
• Monitor provider referral coordination processes and ensure timely billing of services.
• Develop systems for administrative continuity of care for critically ill patients.
• Coordinate and manage marketing events to promote the practice.
• Ensure compliance with Medicare Risk Adjustment scores and HEDIS measures.
• Provide patient education and ongoing staff training for medical practice systems.
• Represent the business unit at committees and establish strategic relationships with providers.

Job Requirements

• High school diploma or GED required; bilingual candidates highly preferred.
• Minimum of five years of healthcare experience, including two years as Office Manager.
• Strong time management, organizational, and communication skills essential.
• Proficiency in analytical thinking, critical decision-making, and building strategic relationships.
• Experience with HIPAA compliance and medical practice systems preferred.
• Ability to lead diverse teams and foster collaborative leadership and shared decision-making.
• Knowledge of AHCA, OSHA, CMS, and Florida Health Department regulations.
• Technical and professional knowledge in healthcare administration required.
• On-site role based in St. Petersburg, FL; permanent position.