Medical Assistant

Overview

• Support patient care and administrative tasks in a dynamic healthcare environment.
• Collaborate with healthcare professionals to deliver high-quality services.
• Assist in clinical services and population health initiatives.
• Engage with patients and guests to ensure a positive experience.
• Perform patient registration and scheduling with accuracy.
• Contribute to the coordination of referrals and specialist appointments.
• Handle patient care functions, including vital signs and specimen collection.
• Maintain effective communication with patients and healthcare teams.
• Adhere to organizational policies and ensure patient confidentiality.

Key Responsibilities & Duties

• Greet patients and guests warmly, ensuring a welcoming environment.
• Monitor patient flow and address registration and check-out processes.
• Schedule appointments and verify insurance coverage accurately.
• Assist patients in resolving service or clinical issues effectively.
• Perform patient care tasks such as vital signs and specimen collection.
• Coordinate referrals and follow-ups with external specialists.
• Support health campaigns and initiatives to improve patient outcomes.
• Document patient care information in electronic medical records.
• Maintain professionalism and adhere to organizational policies.

Job Requirements

• High School diploma or GED required.
• Completion of an accredited Medical Assistant Program or eligibility for certification exam.
• Minimum 1 year experience in an ambulatory care setting.
• Proficiency in navigating electronic medical records (EMR).
• Associate degree and 3 years of experience preferred.
• Strong understanding of medical terminology and patient care protocols.
• Ability to perform patient care functions and administrative tasks.
• Excellent communication and customer service skills.
• Flexibility to work varying hours between 8 AM and 6 PM.