Medical Assistant

Overview

• Serve as a vital member of the care team, providing clinical and administrative support to ensure patient-centered care.
• Assist healthcare providers in delivering high-quality care and maintaining operational efficiency.
• Work under the supervision of the Practice Administrator and collaborate with the Nurse Manager.
• Utilize your knowledge of medical terminology and customer service skills to enhance patient experiences.
• Perform direct patient care tasks, including vital signs, phlebotomy, and diagnostic screenings.
• Engage in administrative duties such as patient registration, scheduling, and insurance verification.
• Ensure compliance with healthcare regulations and maintain patient confidentiality.
• Contribute to a supportive and professional work environment, fostering teamwork and collaboration.

Key Responsibilities & Duties

• Warmly greet patients and guests, ensuring a welcoming and professional atmosphere.
• Monitor patient flow and proactively address registration and scheduling issues.
• Perform accurate patient registration, demographic data entry, and insurance verification.
• Assist care teams with clinical campaigns and initiatives to improve patient outcomes.
• Collect and label specimens accurately, ensuring proper documentation and preparation for laboratory analysis.
• Coordinate referrals and follow-ups with external specialists, providing necessary documentation and support.
• Document patient care information in electronic medical records, ensuring accuracy and timeliness.
• Maintain effective communication with patients, families, and healthcare team members.
• Adhere to organizational policies and procedures, demonstrating professionalism and discretion.

Job Requirements

• High School diploma or GED required; Associate degree preferred.
• Completion of an accredited Medical Assistant Program or eligibility for national certification exam.
• Minimum 1 year of experience as a medical assistant in an ambulatory care setting.
• Proficiency in navigating electronic medical records and healthcare systems.
• Strong understanding of medical terminology and patient care procedures.
• Excellent customer service skills and ability to communicate effectively with diverse populations.
• Ability to perform age-specific patient care functions and modify approaches accordingly.
• Demonstrated professionalism in attitude, dress, and interactions with patients and colleagues.
• Flexibility to adapt to varying work assignments and locations as needed.