Excel in a professional reception role with flexible scheduling options. Enhance your customer service skills in a dynamic environment. Gain valuable experience in a supportive and structured setting.
Receptionist
in Professional Services ContractJob Detail
Job Description
Overview
- Serve as the first point of contact for visitors, ensuring a welcoming and professional environment.
- Manage switchboard operations, directing calls efficiently and accurately to appropriate departments.
- Assist clients with basic requests, including document printing and coordination with internal service teams.
- Provide support during weekend shifts, maintaining a calm and organized reception area.
- Participate in training sessions to ensure familiarity with procedures and expectations.
- Maintain a professional appearance and adhere to the established dress code at all times.
- Opportunity to pick up additional weekday hours if desired.
- Ideal for candidates with traditional reception experience and a friendly, self-motivated demeanor.
Key Responsibilities & Duties
- Welcome and escort guests to designated areas, ensuring a positive experience.
- Answer and manage incoming calls on the switchboard, providing accurate information and routing.
- Assist with client requests, including document handling and service coordination.
- Ensure the reception area remains organized and presentable at all times.
- Collaborate with internal teams to address guest and client needs promptly.
- Adhere to the dress code and maintain a professional demeanor consistently.
- Provide weekend reception coverage, managing quiet periods effectively.
- Participate in training sessions to enhance skills and knowledge of procedures.
Job Requirements
- Bachelor of Arts (BA) degree required, showcasing educational proficiency.
- Minimum of 1 year of traditional reception experience preferred.
- Strong communication skills to interact effectively with guests and clients.
- Self-motivated and driven personality, with a friendly and approachable demeanor.
- Ability to learn quickly and adapt to new procedures and environments.
- Professional appearance and adherence to dress code standards.
- Flexibility to work varying schedules, including weekends and training sessions.
- Capability to manage switchboard operations efficiently and accurately.
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