Director of Infrastructure

Overview

• Lead the strategic development and management of IT infrastructure, ensuring robust performance, scalability, and security to support organizational growth and innovation.
• Collaborate with executive leadership to align technology strategies with business objectives, driving operational excellence and stakeholder satisfaction.
• Oversee disaster recovery planning, cybersecurity initiatives, and compliance with industry standards and regulations to safeguard operations.
• Manage and mentor a team of skilled IT professionals, fostering development and ensuring reliable 24/7 operations.
• Implement emerging technologies to maintain cutting-edge infrastructure and drive organizational innovation.
• Administer cloud services and platforms to optimize business processes and support hybrid work environments effectively.
• Develop and maintain vendor relationships to ensure cost-effective, high-quality service delivery and support.
• Champion IT transformation projects, delivering impactful solutions in a dynamic and fast-paced environment.

Key Responsibilities & Duties

• Define and execute comprehensive IT infrastructure strategies, ensuring alignment with organizational goals and industry best practices.
• Ensure compliance with IT policies, maintaining operational integrity and robust recovery capabilities.
• Oversee the monitoring, maintenance, and enhancement of IT systems, including servers, networks, and devices.
• Manage cybersecurity initiatives and disaster recovery planning for critical systems and infrastructure.
• Provide escalation support for end-user computing issues, ensuring timely resolution and satisfaction.
• Administer cloud services and applications, optimizing their use for organizational efficiency.
• Evaluate and recommend new technologies to enhance IT capabilities and operational efficiency.
• Maintain vendor relationships, ensuring cost-effective and reliable delivery of services and products.

Job Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field is required.
• Minimum of 10 years of experience in IT infrastructure management; 15 years preferred.
• Proven expertise in systems administration, network management, and cloud services.
• Strong leadership skills with experience in directing and mentoring IT professionals.
• Proficiency in Microsoft technologies, VMware, and networking protocols.
• Solid project management skills, capable of managing multiple concurrent projects effectively.
• Effective communication and negotiation skills to influence stakeholders and achieve outcomes.
• Experience in financial services or similar industries is advantageous.