Administrative Assistant

Overview

• Serve as a vital support role, ensuring smooth administrative operations and excellent customer service for the client’s on-site location.
• Perform data entry and updates in operational systems, maintaining accurate records and logs.
• Provide front-desk coverage, greeting visitors, answering calls, and scheduling meetings for the management team.
• Assist with building maintenance coordination, supporting work orders and extermination procedures per established protocols.
• Support resident move-in processes, including scheduling and updating tracking sheets.
• Maintain an organized office environment by ensuring supplies are stocked and shared spaces remain professional.
• Collaborate on team projects, providing administrative assistance and documentation support as needed.
• Facilitate communication flow by dispatching management support and transferring calls appropriately.
• Coordinate event supplies, tracking and organizing materials for onsite activities.

Key Responsibilities & Duties

• Perform timely data entry and updates in Yardi, REX, and other tracking systems.
• Provide front-desk coverage, greeting residents, clients, and visitors professionally.
• Respond to resident and customer inquiries via phone, email, and in person, ensuring satisfaction.
• Assist the Resident Manager with work orders and maintenance coordination.
• Support move-in processes by scheduling and updating tracking sheets.
• Maintain office organization, ensuring supplies are stocked and spaces are clean.
• Record daily operational updates in Yardi memos and shift logs.
• Assist in team operations and special assignments as required.
• Coordinate materials for onsite events and activities.

Job Requirements

• Bachelor of Arts (BA) degree required.
• Minimum of 1 year of administrative experience; 2 years preferred.
• Proficiency in Yardi software is a plus but not mandatory.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to manage multiple tasks and prioritize effectively.
• Experience in customer service and front-desk operations.
• Familiarity with office equipment and software tools.
• Flexibility to work onsite during specified hours.