Assistant Property Manager

Overview

• Support property management operations, ensuring tenant satisfaction and efficient administrative processes in a dynamic and fast-paced environment.
• Coordinate tenant transitions, including move-ins, move-outs, and utility management, ensuring seamless experiences for all parties involved.
• Maintain contractor schedules and oversee repair and maintenance activities to uphold property standards.
• Ensure compliance with operational standards, company policies, and industry regulations.
• Provide comprehensive administrative support, including data management and documentation tasks.
• Collaborate with team members to address property management challenges effectively and proactively.
• Assist in maintaining organized records and documentation systems for operational efficiency.
• Contribute to the overall success and growth of property operations through innovative solutions and teamwork.

Key Responsibilities & Duties

• Coordinate tenant move-in and move-out processes, ensuring smooth transitions and accurate utility account management.
• Update and maintain contractor schedules and records using advanced tools and software.
• Dispatch contractors for property repairs and oversee task completion to meet quality standards.
• Follow up on maintenance jobs to ensure adherence to operational standards and tenant satisfaction.
• Handle tenant inquiries and resolve issues promptly and professionally, fostering positive relationships.
• Provide administrative support to the property management team, enhancing operational efficiency.
• Maintain organized documentation and records to streamline property management processes.
• Collaborate with team members to ensure seamless property operations and continuous improvement.

Job Requirements

• Associate of Arts (AA) degree or equivalent experience preferred, demonstrating foundational knowledge in relevant fields.
• Minimum of 5 years of experience in property management or a related field, with 7 years preferred.
• Proficiency in Excel and other tools for managing contractor schedules and records effectively.
• Strong organizational skills and attention to detail to manage multiple tasks efficiently.
• Excellent communication skills for tenant and contractor interactions, ensuring clarity and professionalism.
• Adaptability to dynamic work environments and problem-solving skills to address challenges effectively.
• Knowledge of property management processes and procedures, ensuring compliance and operational excellence.
• Ability to work collaboratively within a team to achieve shared goals and enhance property operations.