Office Administrator

Overview

• Support daily office operations in a fast-paced environment, ensuring effective communication and coordination across teams.
• Handle heavy inbound calls professionally, routing them appropriately and providing excellent customer service.
• Assist with scheduling and coordination between internal teams, truck dispatch, and emergency services.
• Utilize intermediate Excel skills to manage logs, track data, and organize information efficiently.
• Provide administrative support for billing processes and other office tasks as needed.
• Work onsite during regular business hours to ensure smooth operations and timely task completion.
• Contribute to maintaining a professional and organized office environment.

Key Responsibilities & Duties

• Answer and route incoming phone calls, providing accurate information and excellent customer service.
• Coordinate schedules between teams, dispatch trucks, and liaise with emergency services.
• Update and maintain logs, track information, and organize data using Microsoft Excel.
• Assist with billing processes and ensure accurate documentation and record-keeping.
• Provide general administrative support to ensure smooth office operations.
• Collaborate with team members to address operational challenges effectively.
• Ensure compliance with company policies and procedures in daily tasks.

Job Requirements

• Associate of Applied Science (AAS) degree or equivalent educational background.
• Minimum of 1 year of office or administrative experience; 5 years preferred.
• Intermediate proficiency in Microsoft Excel for data management and organization.
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication skills, both verbal and written, for effective interaction.
• Ability to multitask and work efficiently in a fast-paced environment.
• Comfortable working onsite during regular business hours.