Bilingual Chinese-Speaking Coordinator

Overview

• Coordinate schedules for patients and caregivers in a dynamic healthcare setting.
• Ensure smooth communication between patients, caregivers, and healthcare providers.
• Maintain accurate and up-to-date records in the electronic health record system.
• Respond promptly to scheduling changes and challenges with professionalism.
• Support fellow coordinators and participate in on-call shifts as needed.
• Contribute to a supportive and collaborative team environment.
• Utilize bilingual skills to enhance communication and service delivery.
• Engage in professional growth opportunities within a respected healthcare organization.

Key Responsibilities & Duties

• Schedule and coordinate care services for patients and caregivers efficiently.
• Handle last-minute changes and resolve scheduling conflicts effectively.
• Maintain accurate records and documentation in the EHR system.
• Communicate clearly and professionally with all stakeholders.
• Provide on-call support and assistance during assigned shifts.
• Collaborate with team members to ensure seamless operations.
• Utilize Cantonese and/or Chinese language skills for effective communication.
• Contribute to the organization's mission of providing quality home care services.

Job Requirements

• Associate of Science (AS) degree or equivalent educational background.
• Minimum of 1 year experience in healthcare scheduling or coordination.
• Preferred 3 years of experience in a similar role.
• Proficiency in Cantonese and/or Chinese language.
• Strong multitasking and problem-solving skills in a fast-paced environment.
• Clear and professional communication abilities.
• Familiarity with electronic health record systems is advantageous.
• Ability to work on-site and participate in on-call shifts.