Bank Operations Analyst

Overview

• Support daily cash transaction operations, ensuring accuracy, security, and efficiency in execution.
• Collaborate with client advisors and technology teams to optimize workflows and enhance operational efficiency.
• Contribute to delivering a high-quality client experience through effective transaction management.
• Handle check deposits, official checks, and transaction reconciliations with precision.
• Maintain detailed transaction records adhering to internal policies and audit standards.
• Ensure compliance with regulatory requirements and operational procedures.
• Identify and implement process improvements to reduce operational risk and enhance efficiency.
• Provide support for client inquiries and requests in collaboration with service teams.
• Adapt to business needs with flexibility, including overtime and in-office availability.

Key Responsibilities & Duties

• Process and monitor recurring cash transactions, ensuring timely and accurate execution.
• Verify, post, and reconcile incoming funds from check deposits.
• Issue and process official checks with proper authorization and documentation.
• Review transactions for accuracy, resolving discrepancies and exceptions.
• Maintain detailed transaction records in line with policies and audit standards.
• Collaborate with internal teams to address inquiries and support client needs.
• Ensure compliance with regulatory requirements and operational controls.
• Identify opportunities for process improvements to enhance efficiency and reduce risks.
• Adapt to business demands, including overtime and in-office flexibility.

Job Requirements

• Bachelor’s degree in a related field or equivalent experience required.
• 1–3 years of experience in banking operations or cash management preferred.
• Proficiency in Microsoft Office and familiarity with banking systems essential.
• Strong attention to detail and organizational skills required.
• Ability to manage multiple tasks in a deadline-driven environment.
• Solid understanding of banking processes and transaction workflows preferred.
• Execute responsibilities with urgency, accuracy, and prioritization.
• Strong interpersonal skills for effective teamwork and collaboration.
• Flexibility to adapt to business needs, including overtime and in-office requirements.