Hospice Team Manager

Overview

• Lead and mentor nursing staff to ensure high-quality hospice and palliative care services aligned with program philosophy and goals.
• Manage staff schedules and assignments in compliance with industry standards and organizational staffing ratios.
• Provide guidance in pain and symptom management, focusing on patient and family goals of care.
• Monitor and evaluate nursing documentation to ensure compliance with policies and regulations.
• Collaborate with interdisciplinary teams to achieve optimal patient outcomes and care coordination.
• Participate in community outreach and presentations to promote hospice services.
• Maintain availability beyond core hours to address incidents and ensure continuity of care.
• Support the Associate Director in operational and strategic initiatives within the hospice program.

Key Responsibilities & Duties

• Provide leadership and mentoring to nursing staff, ensuring adherence to hospice care standards and policies.
• Develop and manage staff schedules, ensuring adequate coverage and compliance with staffing ratios.
• Evaluate nursing documentation for accuracy and compliance with regulatory requirements.
• Empower RN Case Managers in delivering patient-centered care and achieving family goals.
• Collaborate with admissions and outreach departments for community presentations and engagement.
• Ensure readiness and availability to address incidents and follow up as needed beyond regular hours.
• Support operational initiatives and assist the Associate Director in achieving program objectives.
• Maintain effective communication within interdisciplinary teams to enhance patient care coordination.

Job Requirements

• Bachelor of Science in Nursing (BSN) from an accredited institution required.
• Minimum of five years of hospice nursing experience; supervisory experience preferred.
• Active New York State RN licensure required; CHPN certification preferred.
• Proficiency in Word, Outlook, and Windows; ability to supervise and mentor staff effectively.
• Experience in triage, on-call, or after-hours care within hospice or hospital settings.
• Strong leadership skills and ability to work within interdisciplinary teams to achieve care goals.
• Commitment to maintaining availability for incident follow-ups beyond core hours.
• Demonstrated ability to manage schedules and ensure compliance with staffing ratios.