Vice President, End User Infrastructure And M365 Operations

Overview

• Lead end-user infrastructure and Microsoft 365 operations, driving strategic initiatives for scalability, resilience, and operational excellence.
• Collaborate with cross-functional teams to implement innovative solutions and enhance infrastructure performance and security.
• Oversee adoption of new M365 features, ensuring seamless integration and compliance with industry standards.
• Contribute to the development of advanced security frameworks and hybrid identity management strategies.
• Provide leadership in driving automation and process optimization across IT operations.
• Develop and maintain comprehensive documentation to support operational transparency and audit readiness.
• Support integration of M365 services with on-premises and cloud platforms for seamless operations.
• Foster innovation and professional growth within the IT infrastructure domain.

Key Responsibilities & Duties

• Manage daily operations of M365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Administer device compliance and application protection policies through Intune.
• Oversee tenant settings, license allocation, and governance controls to ensure efficiency.
• Develop and execute advanced PowerShell scripts for automation and reporting purposes.
• Collaborate with security teams to address incidents and enhance security measures.
• Support hybrid identity operations, including AAD Connect synchronization and related processes.
• Maintain accurate documentation and operational baselines to ensure audit readiness.
• Monitor M365 roadmap updates and coordinate secure adoption of new features.
• Provide strategic guidance and mentorship to teams, fostering professional growth and innovation.

Job Requirements

• Bachelor of Science (BS) degree in a relevant field is required.
• Minimum of 12 years of IT experience, with at least 5 years in M365 operations.
• Proficiency in M365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune.
• Advanced PowerShell scripting skills for automation and reporting purposes.
• Knowledge of Conditional Access, MFA, and device compliance policies.
• Preferred certifications: MS-500, MS-100/MS-101, SC-300, AZ-500.
• Experience with Microsoft Defender suite and Purview Compliance tools.
• Familiarity with API integrations or Graph API for M365 automation.
• Strong leadership and communication skills to drive team collaboration and project success.