Leave Administrator

Overview

• Serve as a key member of the Leave Management Unit, ensuring timely and accurate communication with employees and vendors.
• Oversee entry of time and pay data for employees on approved leaves of absence, both continuous and intermittent.
• Resolve or escalate leave-related issues, maintaining compliance with HIPAA policies and procedures.
• Collaborate with managers and timekeepers on leave-related inquiries and ensure accurate tracking of donated sick or vacation time.
• Maintain leave records and confidentiality of medical and personal information in accordance with privacy standards.
• Provide guidance to employees regarding leave policies, claim statuses, and accommodation needs.
• Adapt to a fast-paced environment, handling multiple tasks simultaneously with impeccable attention to detail.
• Collaborate within the Employee Relations team to enhance employee experience and satisfaction.

Key Responsibilities & Duties

• Respond to employee inquiries regarding leave policies, claim statuses, and time/pay details during leaves of absence.
• Guide employees to appropriate resources for leave administration and accommodation needs.
• Create and manage leave cases in the timekeeping system accurately upon approval from third-party administrators.
• Assess and determine leave statuses for internally managed cases, sending appropriate communications to employees and managers.
• Advise managers and timekeepers on leave-related time code inquiries and ensure accurate tracking of donated time.
• Collect and process incoming leave-related correspondence, maintaining compliance with HIPAA policies.
• Collaborate with the Employee Relations team to address leave-related challenges and improve processes.
• Ensure privacy and confidentiality of sensitive information in accordance with organizational policies.

Job Requirements

• Bachelor’s Degree or equivalent work experience in a related field.
• Minimum of one year of experience in leave administration or payroll roles.
• Proficiency in Microsoft Office applications, particularly Excel and Outlook.
• Experience with HR systems such as Workday and Kronos is a plus.
• Strong attention to detail, follow-through, and ability to handle multiple tasks simultaneously.
• Excellent written and verbal communication skills, with the ability to simplify complex information.
• Customer-service oriented with a positive attitude and solutions-focused mindset.
• Healthcare industry experience is advantageous but not mandatory.