Office Support

Overview

• Provide professional reception and office support services in a dynamic environment.
• Manage inbound calls, mail, and packages efficiently and securely.
• Support general office operations with proactive and organized approaches.
• Ensure a welcoming and professional first impression for visitors and staff.
• Utilize Microsoft Outlook for scheduling and communication tasks effectively.
• Maintain cleanliness and organization of the reception area.
• Coordinate shipments and prepare shipping labels using corporate services.
• Engage with diverse teams and visitors with a personable and professional demeanor.

Key Responsibilities & Duties

• Answer and direct inbound calls with a positive customer service approach.
• Manage certified mail intake and ensure secure handling practices.
• Sort and distribute incoming mail and packages promptly.
• Monitor incoming packages and ensure timely handling of deliveries.
• Prepare shipping labels and coordinate shipments using corporate emails.
• Maintain a clean and organized front desk and reception area.
• Provide a welcoming and professional impression to visitors and staff.
• Utilize Microsoft Outlook for scheduling and communication tasks.

Job Requirements

• Bachelor of Science (BS) degree required.
• Minimum of 1 year of experience in reception or customer service roles.
• Preferred 3 years of experience in related roles.
• Proficiency in Microsoft Outlook and basic computer skills.
• Strong communication skills with an energetic and extroverted personality.
• Ability to manage multiple tasks and prioritize effectively.
• Experience in hospitality settings is a plus.
• Comfortable engaging with diverse teams and office visitors.