Investor Services Assistant Vice President

Investor Services Assistant Vice President Overview

• The Investor Services Assistant Vice President will manage client relationships, ensuring superior service and timely delivery of accurate information.
• Oversee client portfolios comprehensively, from initiation to completion, ensuring seamless operations and satisfaction.
• Develop and maintain strong relationships with fund stakeholders, enhancing collaboration and trust.
• Ensure compliance with AML regulations and adherence to performance fee calculation standards.
• Process subscriptions, redemptions, and other investor activities with precision and efficiency.
• Provide prompt responses to client and investor inquiries, maintaining high service standards.
• Collaborate with external auditors to prepare year-end financial statements for funds.
• Work closely with the Compliance Officer to ensure adherence to AML procedures.
• Review and approve payments, ensuring accuracy and compliance with regulations.

Investor Services Assistant Vice President Key Responsibilities & Duties

• Manage a select number of client relationships, ensuring superior service delivery.
• Understand and apply knowledge of fund structures, investment strategies, and compliance regulations.
• Process investor activities, including subscriptions and redemptions, efficiently and accurately.
• Respond promptly to client and investor queries, maintaining high service standards.
• Collaborate with auditors for year-end financial statement preparation.
• Ensure compliance with AML procedures and regulatory requirements.
• Review and authorize payments, ensuring compliance and accuracy.
• Define and manage projects to enhance processes and improve product offerings.
• Maintain excellent written and oral communication for effective stakeholder engagement.

Investor Services Assistant Vice President Job Requirements

• Minimum of 5 years in an Investor Services role within a Hedge Fund Administrator.
• At least 2 years of management experience, demonstrating leadership capabilities.
• Bachelor's degree in Business, preferably with a focus on accountancy or finance.
• Proficiency in AML regulations and compliance procedures.
• Experience with Mantra by Deep Pool is advantageous.
• Strong written and oral communication skills for effective client interaction.
• Ability to manage client-specific requests and improve product offerings.
• Knowledge of fund structures, investment strategies, and performance fee calculations.
• Experience in financial statement preparation and collaboration with auditors.