Memory Care Coordinator

Memory Care Coordinator Overview

• The Memory Care Coordinator oversees the Memory Care program, ensuring effective case management and care coordination for clients.
• Provides direct supervision to staff, ensuring program needs are met and services delivered efficiently.
• Coordinates entitlements, concrete services, and documentation compliance for the Memory Care population.
• Manages referrals, intake, and attendance processes for GUIDE/Respite program clients.
• Ensures timely completion of screens and coordination for GUIDE referral sources.
• Collaborates with the Administrative Manager to maintain efficient day-to-day program operations.
• Provides social work support to Memory Care clients and their caregivers, addressing individual needs.
• Maintains professional competence through attending relevant courses and seminars.
• Works closely with transportation staff to ensure safe and efficient services for registrants.

Memory Care Coordinator Key Responsibilities & Duties

• Conduct initial and ongoing social work assessments for Memory Care and Respite program clients.
• Ensure client attendance aligns with authorization and schedules, resolving participation challenges.
• Supervise staff assignments, reporting performance issues to Clinical Supervisor and Administrative Manager.
• Provide orientation for new staff, interns, and volunteers, ensuring operational readiness.
• Coordinate clinical staff coverage and assignments with the Clinical Supervisor.
• Lead care planning meetings, ensuring person-centered, individualized care plans.
• Facilitate staff in-services and respond to registrant emergencies promptly and effectively.
• Maintain collaborative relationships with external social service agencies and represent the program as needed.
• Evaluate workloads and motivate staff to perform duties efficiently.

Memory Care Coordinator Job Requirements

• Master of Social Work degree with a minimum of 1 year of experience, 2 years preferred.
• Proficiency in bilingual communication is preferred for effective client interaction.
• Strong knowledge of DOH requirements and social work documentation standards.
• Experience in case management, care coordination, and program supervision.
• Ability to lead care planning meetings and develop person-centered care plans.
• Competence in managing referrals, intake processes, and attendance tracking.
• Capability to provide training and orientation for staff and volunteers.
• Proficiency in maintaining professional relationships with external agencies.
• Strong organizational and communication skills to oversee program operations effectively.