Benefits Manager

Benefits Manager Overview

• The Benefits Manager will oversee benefits administration and strategic support across US and Canadian employee populations.
• This role involves high visibility within the organization and direct collaboration with Total Rewards leadership.
• Manage health, welfare, and retirement plans, ensuring compliance and accuracy throughout the employee lifecycle.
• Administer wellness programs, reconcile funding and contributions, and address discrepancies with payroll and vendors.
• Support open enrollment processes, including planning, system configuration, and post-enrollment audits.
• Maintain benefits data integrity in HRIS systems and produce analytics for leadership review.
• Ensure compliance with ERISA, ACA, HIPAA, and Canadian provincial regulations.
• Collaborate with vendors on escalations, billing reconciliation, and plan performance improvements.
• Ideal for candidates seeking a dynamic role in a fast-paced, high-growth environment.

Benefits Manager Key Responsibilities & Duties

• Administer health, welfare, and retirement plans, serving as the primary contact for employees and vendors.
• Lead benefits operations for onboarding, life events, leaves, and offboarding processes.
• Manage wellness and voluntary benefit programs, ensuring accurate payroll reconciliation.
• Reconcile benefit elections against payroll deductions and vendor data, resolving discrepancies.
• Validate vendor invoices against enrollment data and contracted rates, addressing billing issues.
• Maintain audit trails for election changes and compliance reviews.
• Support open enrollment processes, including communications and system audits.
• Produce detailed benefits cost reports for leadership analysis.
• Ensure compliance with regulatory requirements and support filings and reporting.

Benefits Manager Job Requirements

• Bachelor of Science (BS) degree required.
• 4–6 years of experience in benefits administration, preferably in financial services or regulated environments.
• Proficiency in HRIS systems like UKG and benefits carrier management.
• Knowledge of US benefits compliance; Canadian benefits experience is advantageous.
• Strong attention to detail and ability to manage multiple priorities accurately.
• Financial acumen for reconciling data sets and resolving discrepancies.
• Effective communication skills for interfacing with employees and leadership.
• Self-starter capable of thriving in fast-paced, high-growth environments.
• Experience in open enrollment planning and execution.