Case Manager

Overview

• Coordinate and oversee inpatient hospice care services, ensuring compassionate and compliant support for patients and families.
• Assess patient eligibility for hospice care and manage seamless admissions processes in collaboration with healthcare teams.
• Develop and maintain collaborative relationships with healthcare partners to optimize service delivery and patient outcomes.
• Provide specialized clinical care to hospice inpatients, addressing their unique needs with expertise and empathy.
• Collaborate with interdisciplinary teams to create individualized care plans tailored to patient requirements.
• Educate patients, families, and healthcare providers about hospice services, benefits, and care approaches.
• Ensure meticulous documentation of patient care and services to uphold compliance and quality standards.
• Adapt to flexible working hours, including weekends, to meet dynamic patient and organizational needs.

Key Responsibilities & Duties

• Conduct comprehensive assessments to determine patient eligibility for hospice or palliative care services.
• Collaborate with hospital personnel to streamline hospice admissions and referrals, ensuring smooth transitions.
• Coordinate daily care for hospice patients, ensuring adherence to General Inpatient level standards and protocols.
• Foster and strengthen professional relationships with hospital partners to support service goals and patient care.
• Provide timely responses to referral requests, delivering essential information to healthcare staff and stakeholders.
• Apply regulatory guidelines to accurately determine hospice eligibility and ensure compliance with standards.
• Participate actively as an RN member of the interdisciplinary hospice care team, contributing to patient-centered care.
• Educate patients, families, and healthcare providers on the benefits, scope, and processes of hospice services.

Job Requirements

• Associate of Applied Science (AAS) in nursing or a related field is required.
• Minimum of two years of experience in medical-surgical or community health nursing.
• Preferred experience in hospice or oncology nursing for enhanced patient care expertise.
• Active New York State RN licensure and CPR-BLS certification are mandatory.
• Possession of a valid NYS Driver's license is advantageous for travel requirements.
• Proficiency in Microsoft Office applications for efficient documentation and communication.
• Exceptional communication, organizational, and critical thinking skills are essential for success.
• Ability to work empathetically and effectively with diverse patient populations and their families.