Junior Project Coordinator

Junior Project Coordinator Overview

• The Junior Project Coordinator will support behavioral health operations and workflow improvement initiatives in a dynamic, remote work environment.
• This role involves documenting processes, identifying improvement opportunities, and creating tools for monitoring and accountability.
• Collaborate with stakeholders to enhance visibility and follow-up across behavioral health encounter processes.
• Gain hands-on experience in vendor oversight, reporting, and operational workflow mapping.
• Ideal for early-career professionals or individuals seeking growth in healthcare administration or operations.
• Work closely with the Behavioral Health Strategy & Operations team to develop practical tools and documentation.
• Contribute to tracking and reconciliation frameworks to improve operational efficiency.
• Leverage technical skills in Excel, SharePoint, Word, and Outlook to support project deliverables.

Junior Project Coordinator Key Responsibilities & Duties

• Document workflows and create process maps to enhance understanding of behavioral health encounter processes.
• Support issue management by clarifying roles, responsibilities, and escalation paths for encounter-related questions.
• Develop monitoring frameworks to track encounter statuses, delays, and recurring issues effectively.
• Assist in organizing data and preparing reports, dashboards, and summaries for team reviews.
• Review service level agreements (SLAs) and operational expectations to support vendor performance oversight.
• Create stakeholder directories and reconciliation tools to improve operational and financial visibility.
• Collaborate with internal and external contacts to ensure process alignment and issue resolution.
• Support validation of encounter activities and align outcomes with vendor invoice information.

Junior Project Coordinator Job Requirements

• High School Diploma or GED required; pursuing a degree in healthcare administration, public health, or related field preferred.
• 1 year of experience in project coordination or related roles preferred.
• Proficiency in Microsoft Excel, SharePoint, Word, and Outlook is essential.
• Strong organizational and detail-oriented skills to manage workflows and documentation.
• Ability to communicate effectively with stakeholders and support outreach efforts.
• Interest in learning and growing within the behavioral health operations field.
• Comfortable working remotely and managing tasks independently within a flexible schedule.
• Experience in creating reports and dashboards to support operational insights.