Senior E-Billing Specialist

Senior E-Billing Specialist Overview

• The Senior E-Billing Specialist will manage electronic billing processes for the client’s North America region, ensuring compliance and efficiency.
• Collaborate with billing teams to facilitate timely invoice submissions and address any discrepancies or rejections promptly.
• Act as a primary support for the E-Billing Manager and Working Capital Controller, ensuring seamless operations.
• Coordinate e-billing implementations, communicating requirements and timelines effectively to stakeholders.
• Monitor and maintain accurate client arrangement data within the Elite 3E system for assigned clients.
• Assist with month-end and year-end closing processes and reporting tasks as directed.
• Support special projects and ad-hoc requests, contributing to the client’s operational excellence.
• Engage with various teams and external parties to resolve billing issues and ensure client satisfaction.
• Provide guidance on e-billing platforms and processes, leveraging expertise to optimize workflows.

Senior E-Billing Specialist Key Responsibilities & Duties

• Coordinate e-billing processes for assigned attorneys, ensuring adherence to client and firm guidelines.
• Implement clients on electronic billing systems, managing timelines and requirements effectively.
• Submit monthly e-invoices, troubleshooting rejections to ensure proper acceptance by clients.
• Monitor new timekeepers, ensuring timely approval and accurate rate submissions.
• Collaborate with billing teams and client representatives to resolve invoice issues and ensure corrective measures.
• Maintain and update client arrangement data in Elite 3E system, ensuring accuracy and compliance.
• Assist with closing processes and reporting tasks, contributing to operational efficiency.
• Support special projects and ad-hoc requests, enhancing the client’s billing operations.
• Provide expertise on e-billing platforms, optimizing workflows and ensuring seamless operations.

Senior E-Billing Specialist Job Requirements

• Bachelor’s degree in a related field or equivalent job experience required.
• Minimum of 3 years of e-billing experience, with 4 years preferred.
• Proficiency in billing software such as Elite 3E and e-billing platforms like E-Billing Hub.
• Advanced skills in Microsoft Excel and Office products, with familiarity in LEDES and XML files.
• Strong communication and interpersonal skills to interact with internal and external stakeholders.
• Detail-oriented with superior proofreading skills and ability to manage complex billing arrangements.
• Experience with insurance groups and third-party payers is advantageous but not mandatory.
• Service-oriented individual with a high sense of urgency and pride in work quality.
• French language fluency is welcomed but not required.