Community Liaison

Community Liaison Overview

• The Community Liaison role focuses on promoting hospice services and building relationships within the healthcare community.
• Collaborate with physicians, healthcare partners, and referral sources to increase awareness of hospice care.
• Drive census growth by establishing trust-based relationships and advocating for compassionate care.
• Work within a hybrid environment, balancing remote and on-site responsibilities effectively.
• Benefit from professional growth opportunities, including tuition reimbursement and certification assistance.
• Access comprehensive health, dental, and vision insurance along with wellness programs.
• Enjoy a supportive environment with a generous PTO package and company-matching 401(k).
• Leverage company-provided resources such as mileage reimbursement and gym membership support.

Community Liaison Key Responsibilities & Duties

• Develop and maintain relationships with healthcare professionals, including physicians and social workers.
• Conduct outreach efforts to promote hospice services and educate the community.
• Facilitate initial discussions with patients and families about hospice care options.
• Represent the organization at community events and healthcare forums.
• Collaborate with internal teams to align marketing strategies with organizational goals.
• Monitor and report on referral growth and census metrics.
• Ensure compliance with healthcare regulations and organizational standards.
• Identify and address barriers to accessing hospice services within the community.

Community Liaison Job Requirements

• Bachelor’s degree in a related field preferred; equivalent experience may be considered.
• Minimum of two years of experience in healthcare sales or marketing required.
• Experience in hospice or palliative care marketing strongly preferred.
• Proven ability to build and maintain relationships with healthcare professionals.
• Reliable transportation, valid driver’s license, and auto insurance required.
• Strong communication and interpersonal skills to effectively advocate for hospice services.
• Knowledge of local healthcare networks and referral systems is advantageous.
• Commitment to ethical standards and patient-centered care principles.