It Manager

IT Manager Overview

• The IT Manager will oversee technical leadership, architecture, and team management within a dynamic development environment.
• Lead a team of developers, ensuring delivery of high-quality solutions and adherence to best practices.
• Collaborate with business stakeholders to align technical strategies with organizational goals.
• Drive process improvement initiatives, including change management and release management.
• Maintain knowledge of emerging technologies and trends to incorporate innovative solutions.
• Ensure effective resource management, including budgeting and forecasting for departmental needs.
• Provide mentorship and professional development opportunities for team members.
• Support enterprise systems with a focus on data-heavy environments and vendor integrations.
• Contribute to the success of a collaborative and geographically diverse organization.

IT Manager Key Responsibilities & Duties

• Manage day-to-day operations and report to the System Director for resource planning and prioritization.
• Recruit, onboard, train, and mentor team members to deliver high-quality services.
• Conduct performance reviews and manage payroll for direct reports.
• Oversee delivery of projects, ensuring adherence to standards and addressing technical debt.
• Implement development processes, change management, and release management strategies.
• Collaborate with stakeholders to align technical solutions with business needs.
• Maintain expertise in SQL, SSIS, PowerShell, Python, C#, and .NET within a data-heavy environment.
• Ensure compliance with organizational policies and procedures.
• Travel and work flexible hours as required to meet project demands.

IT Manager Job Requirements

• Bachelor’s degree in Computer Science, Management Information Systems, or related field.
• Minimum of 3 years of experience in IT leadership roles; 5 years preferred.
• Proven ability to manage customer support in a matrixed organization.
• Strong technical leadership skills and experience guiding developers.
• Expertise in SQL, SSIS, PowerShell, Python, C#, and .NET technologies.
• Experience implementing development processes, change management, and release management.
• Excellent communication skills, including presentations and stakeholder collaboration.
• Ability to work on complex projects in a dynamic environment.
• Preferred experience in healthcare payer systems or healthcare technology.