Import Manager

Import Manager Overview

• The Import Manager oversees customs compliance, department growth, and profitability aligned with business objectives.
• Ensure adherence to regulatory standards and operational best practices within the import and transportation industry.
• Lead employee development initiatives, enhancing performance, productivity, and morale across the department.
• Collaborate with sales teams to support business development and customer acquisition efforts.
• Analyze market trends and customer needs to prepare competitive quotations and pricing strategies.
• Manage financial aspects including budget monitoring, cash flow analysis, and accurate billing practices.
• Develop and maintain partnerships with agents and stakeholders to enhance operational efficiency.
• Support compliance initiatives under the guidance of the Regional Compliance Manager.
• Contribute to the organization's growth by driving impactful strategies and maintaining high customer service levels.

Import Manager Key Responsibilities & Duties

• Ensure customs compliance and operational excellence within the import department.
• Monitor and analyze financial performance, including budgets and cash flow.
• Prepare and evaluate quotations for new and existing business opportunities.
• Handle regulatory issues, including classifications and port entry resolutions.
• Drive employee development, fostering productivity and morale improvements.
• Collaborate with sales teams to support customer acquisition and retention strategies.
• Develop and manage partnerships with agents and stakeholders.
• Conduct cost-benefit analysis for bids and pricing authorizations.
• Maintain professional standards and appearance while representing the department.

Import Manager Job Requirements

• Bachelor of Science (BS) degree or equivalent educational background.
• Minimum of 5 years of industry experience, with 2 years in a managerial role.
• Knowledge of transportation, import regulations, and business development practices.
• Current CHB license required, serving as a Qualified License Holder (QLH).
• Strong analytical skills for financial and market performance monitoring.
• Ability to manage partnerships and agent relationships effectively.
• Proficiency in preparing bids, RFIs, RFQs, and pricing strategies.
• Professional demeanor and appearance at all times.
• Commitment to maintaining high standards of customer service and compliance.