Employee Relations Manager

Employee Relations Manager Overview

• The Employee Relations Manager plays a pivotal role in fostering a positive workplace culture and ensuring effective communication within the organization.
• This hybrid role combines onsite and remote work, offering flexibility and dynamic engagement opportunities.
• Collaborate closely with the Director of Employee Relations to address workplace conflicts and promote productive behaviors.
• Oversee and conduct investigations, ensuring compliance with organizational policies and legal standards.
• Support ADA accommodation requests and provide guidance on performance management and disciplinary actions.
• Develop and conduct training sessions to enhance employee and labor relations knowledge.
• Participate in professional development activities to stay informed about industry trends and practices.
• Contribute to the organization's commitment to inclusivity and equal justice for all.

Employee Relations Manager Key Responsibilities & Duties

• Supervise the investigatory team, ensuring thorough and timely investigations of workplace concerns.
• Conduct complex investigations into harassment, discrimination, and other policy violations.
• Collaborate with HR and legal teams to resolve employee relations matters effectively.
• Provide coaching and guidance to managers on performance improvement plans and disciplinary actions.
• Support ADA accommodation processes and ensure compliance with relevant regulations.
• Develop training programs to enhance understanding of employee and labor relations.
• Maintain accurate documentation and reporting of investigations and resolutions.
• Promote inclusivity and restorative practices in conflict resolution and employee engagement.

Employee Relations Manager Job Requirements

• Bachelor’s Degree in Human Resources Management or related field, or equivalent experience.
• Minimum of 7 years of experience in HR, with a focus on employee relations.
• Preferred SHRM certification (SHRM-CP or SHRM-SCP) and experience with EEO investigations.
• Knowledge of employment laws and inclusive employee engagement practices.
• Proficiency in Microsoft Office Suite and case management tools.
• Strong interpersonal and communication skills for effective collaboration across all levels.
• Ability to manage multiple tasks in a fast-paced environment with attention to detail.
• Commitment to confidentiality, integrity, and respect in all professional interactions.