Medical Receptionist

Medical Receptionist Overview

• The Medical Receptionist will provide administrative support within a healthcare setting, ensuring smooth operations and excellent patient service.
• Manage front office tasks, including answering phones, scheduling appointments, and greeting patients professionally.
• Verify insurance details, handle patient check-ins and check-outs, and process co-pays accurately.
• Update electronic medical records (EMR) to maintain accurate and organized patient information.
• Work flexible hours, Monday through Friday, adapting to varying shifts as needed.
• Contribute to a positive and collaborative work environment within the healthcare facility.
• Opportunity to transition to permanent employment with benefits including medical, dental, vision, and 401K.
• Engage with patients to ensure a welcoming and supportive experience during their visits.

Medical Receptionist Key Responsibilities & Duties

• Answer incoming calls, schedule appointments, and manage patient inquiries efficiently.
• Verify insurance coverage and eligibility, ensuring accurate billing and documentation.
• Perform patient check-in and check-out processes, including collecting co-pays.
• Maintain and update electronic medical records (EMR) with precision and confidentiality.
• Coordinate with healthcare staff to ensure seamless patient flow and scheduling.
• Provide exceptional customer service to patients and visitors, addressing their needs promptly.
• Assist in administrative tasks, including filing, data entry, and office organization.
• Adapt to varying work hours and shifts, demonstrating flexibility and reliability.

Medical Receptionist Job Requirements

• High School Diploma or GED required for eligibility.
• Minimum of 1 year of experience in a healthcare setting preferred.
• Proficiency in electronic medical records (EMR) systems and office software.
• Strong organizational skills and attention to detail for accurate record-keeping.
• Excellent communication skills for interacting with patients and staff.
• Ability to work flexible hours, including early mornings and late afternoons.
• Knowledge of insurance verification processes and patient billing.
• Commitment to maintaining confidentiality and professionalism in a healthcare environment.