Hospitality Staff

Summary:

As Hospitality Staff, you will oversee various aspects of hospitality operations, including food delivery coordination, pantry organization, meeting/event setup, and general cleanliness maintenance. Your responsibilities will encompass multiple office locations, providing essential support to our staff and maintaining a high standard of service excellence.

Responsibilities:

• Act as the primary point of contact for staff and hospitality vendors, addressing all hospitality-related needs and ensuring smooth operations.
• Prepare lunch order lists, print labels, and accept and set up lunch deliveries, maintaining accuracy and timeliness.
• Organize and unpack hospitality items for pantries and the main dining room, ensuring a well-stocked and organized environment.
• Assist with meeting and event setups, including lunch and breakfast meetings, and promptly clean up afterward to restore rooms to their original state.
• Handle special events by accepting food deliveries and coordinating setup as required.
• Maintain cleanliness and tidiness in pantries, shelves, refrigerators, and floors, following established hygiene and safety protocols.
• Monitor and manage pantry supplies, including condiments, fruits, snacks, paper products, and cleaning supplies, ensuring adequate inventory levels.
• Escalate repair and cleaning issues to facilities repair teams when necessary, ensuring a conducive work environment.
• Assist the manager and supervisor with administrative tasks such as composing online posts, recording meeting minutes, updating documents, and handling data entry.
• Handle sensitive information confidentially and maintain professional communication via email, phone, and in-person interactions.

Qualifications:

• Excellent interpersonal skills with a collaborative mindset, demonstrating poise, tact, and diplomacy in interactions.
• Comfortable with daily cleaning tasks and able to work efficiently while on your feet for extended periods.
• Strong organizational skills with the ability to prioritize tasks, handle demands, and meet deadlines effectively.
• Demonstrated ability to multitask, work well under pressure, and complete responsibilities with minimal supervision.
• Punctual, reliable, and proactive in finding projects or tasks during downtime to contribute to the team's objectives.
• Ability to lift and handle weights of 30+ pounds comfortably, adhering to safety guidelines and best practices.