Join our team to provide top-tier concierge support and ensure exceptional client satisfaction. You’ll be the friendly face at the front desk, managing everything from visitor greetings to coordinating deliveries.
Receptionist
in Professional Services ContractJob Detail
Job Description
Job Duties:
- Provide concierge-level support to everyone from vendors to clients to maintain top customer satisfaction ratings
- Perform front desk duties such as greeting visitors, answering phones, transferring calls, maintaining schedules and office calendar, conference room and common area cleanliness, sorting mail, fax paperwork, and other delegated tasks that may include errands outside the office
- Ensure client satisfaction by communicating any client requests to the appropriate team member
- Screen calls and transfer them to the designated person
- Accept deliveries from FedEx, UPS, and Amazon, and deliver to appropriate departments
- Coordinate all food deliveries
- Ensure the vendors or clients are adhering to Covid-19 guidelines
- Perform other duties as assigned to support site leaders
Qualifications:
- Excellent verbal communication skills
- Active listener and great customer service skills
- Ability to problem solve and work under pressure
- Multitasking and prioritizing skills
- Dependability in a professional business environment
- ShareAustin:
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