Assistant Program Director Residential Aides (RA)

Summary:

Assistant Program Director Residential Aides (RA) have a dual security and maintenance role. These individuals are responsible for monitoring clients and ensuring the safety within the facility. The Residential Aide will be the primary connection between the operations staff and the clients. The residential aide will spend a large amount of time with the residents. They will spend this time helping client who need more hands-on assistance. They will also provide insight to the current atmosphere in the facility and what are the current client complaints or recommendations.

Responsibilities:

● Monitor the security of the entire facility by reviewing the surveillance system, and conducting periodic rounds on facility floors, as assigned.

● Ensure the safety of all residents and staff and distribute PPE.

● Document all residents, staff and visitors entering and exiting the building.

● Complete census forms, report all incidents, and log all events in the Facility Log Book.

● Facilitate resident new admissions and move outs.

● Record all daily census reports in the CARES system.

● Generate and submit nightly rosters to funding sources.

● File all paperwork relating to shift coverage.

● Provide a professional greeting to all visitors and callers.

● Generate and submit all incident reports, which includes detailed information of the incident, and names of the first responders (i.e. police, ambulance, fire department, ACS, or community representatives). ● Ensure the lobby and front of the building is always cleared.

● Prevent loitering in all areas within and surrounding the building.

● Assist with fire drills/emergency evacuations.

● Assist custodial and security staff with the maintenance and security of the facility.

 ● Distribute mail to staff and clients.

● Enforce the curfew regulations, and facilitate room checks and hourly rounds. Facilitate the food distribution process including receiving food delivery, light food preparation (no cooking), serving food, and disposal of trash and sanitizing food service areas.

● Implement all programmatic needs as necessary and outlined by the Director and Funding Sources.

 ● Responsible for partial Intake Assessment including but not limited to Client and family members as necessary

Requirements:

● Computer literacy-skills in Microsoft Suite.

● Good writing and communication skills.

● Passion for working with individuals who are in transitional housing Comunilife, Incorporated

● Excellent communication skills, comfortable working with others

● Ability to maintain accurate records, to prepare and submit all required paperwork in a timely and accurate manner

 ● Knowledge of DHS and Immigrant /refugee requirements and protocols

● High school diploma or equivalent.

 ● Bilingual Spanish strongly preferred.