Administrative Assistant

Responsibilities

• Act on behalf of the passenger to address any issues about the reservation.
• Ensure that car numbers and arrival times are provided to passengers
• Enter replacement rides into the taxi software database in a timely manner
• Ensure reservations are not duplicated
• Promptly answer phone lines as required
• Ensure accuracy with name, pick up location, destination, time desired
• Provide and submit detailed reports of any problems or inconsistencies in service

Skills:

• Excellent interpersonal, communication, and telephone skills.
• Ability to manage projects and prioritize short-term goals. 
• Familiarity with general office protocol and procedures, good writing, editing, and computer skills.
• Ability to interact professionally with management and support staff. 
• Must exhibit patience, and have good follow-through and creative problem-solving skills.