Private Equity with a small team and cutting edge technology!
Job Detail
Job Description
Responsibilities/Job Duties:
- Support the implementation and management of company-wide services such as authentication, phone, video calls, email, etc.
- Manage the configuration and operation of network-based operating systems
- Provide technical support for network hardware and software issues
- Review server logs and resolve recurring errors and issues
- Provide technical expertise and work cross-functionally to implement scalable service solutions
- Monitor the systems daily and respond to performance or security concerns
- Monitor and maintain company firewalls, and monitoring tools
- Review logs and respond to errors, threats, and issues
- Perform scheduled hardware/software maintenance on network and server equipment
- Verify backups of network data and perform routine tests of backup systems including full system restore or rebuild
- Assist in the roll out of new software programs or upgrades to servers and client computers
- Support LANs, WANs, VPNs, internet, company intranet, and corporate systems
- Document system setup and configuration and maintain change logs and network diagrams
- Additional duties include processing technical support tickets, generating/updating team documentation as required, and performing service checks for the deployed enterprise environment
- Other assignments as designated by department manager
Qualifications:
- Degree in Computer Science or related field
- Relevant experience in IT field as a Systems Administrator, or similar
- Knowledge of system vulnerabilities and security issues
- Experience with backup software and procedures
- Experience with antivirus/malware products
- Advanced analytical and troubleshooting skills
- Strong written and oral communication skills
- Ability to document procedures for both technical and end-user communities
- Strong interpersonal skills required to communicate with a variety of interdisciplinary teams and users
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