Documentation Specialist

Responsibilities:

• Provides project or program support to a functional group or business process.
• Monitors program/project/system status, budgets and timetables.
• Applies knowledge of and experience in company operations to assist in the development, implementation and administration of program/system guidelines and procedures.
• Gathers and compiles information for reports.
• Provides technical support, which may include program/system training, program/system documentation, data extraction, data review, tracking and coding.
• Configuration Management:
  • Coordinates with Product Release and Configuration Assurance to prepare and route Engineering Change Orders and Change Actions (CO/CAs).
  • Fulfill internal customer requests for electronic versions of labeling.
  • Review parts prior to CO/CA release to ensure that all requirements for end item components and specifications are met, escalating issues as necessary.
  • Create and maintain end items in a product lifecycle management (PLM) system.
• Quality System:
  • Coordinate with Product Release and Quality Systems to prepare and route product design documentation.
  • Perform change control audits of labeling and packaging components.
  • Perform proofs of labeling components and print vendor labeling.
  • Ensure personal understanding of all quality policy/system items that are applicable.
  • Follow all work/quality procedures to ensure quality system compliance and high-quality work.
• eManuals Release:
  • Perform the eManuals Release Administrator (ERA) role by staging and releasing manuals to the eManuals website for the operating unit, including specifying the attributes.
  • Coordinate activities surrounding the qualification and release of eManuals for product launches.
  • Participate in user acceptance testing for the eManuals website as needed.
  • Follow established editorial guidelines for populating the attributes of eManual records on the eManuals website.
  • Participate in requirements definition and testing for new features on the eManuals website.
  • Work closely with internal and external partners to assist in troubleshooting problems with content, quality, or schedule and negotiate resolution of issues.

Requirements:

• Requires full job knowledge of systems and procedures obtained through prior work experience or education.
• Requires minimum of 2 years of relevant experience.