Midtown-based law firm is seeking a temporary Receptionist to join their team.
Job Detail
Job Description
Hours: Monday- Wednesday: 4 pm – midnight, Saturday and Sunday 8 am – 4 pm.
Responsibilities:
- Maintain a deep understanding of and exhibit professionalism in executing duties associated with Client and Visitor Services, Conference, and Reception desks. Create and sustain a professional and inviting atmosphere for Firm attorneys, staff, clients, and visitors. Strive for excellence in managing responsibilities related to these areas, following established team leadership decisions.
- Coordinate visitor arrivals, greetings, announcements, and necessary coordination. Uphold safety protocols by promptly reporting any unusual behavior or unauthorized individuals.
- Answer and direct incoming/internal calls professionally and efficiently, ensuring a positive caller experience.
- Manage all requests promptly and professionally, aiming to surpass expectations whenever feasible.
- Act as a knowledgeable resource and provide assistance to internal clients, resolving issues or escalating them as needed.
- Maintain the ability to assist attorneys and clients with travel, transportation, and hotel reservations as required.
- Ensure visiting attorneys' rooms are appropriately set up and serve as the primary contact for their needs.
- Coordinate daily requirements for rooms, equipment, supplies, catering, and personnel. Ensure proper preparation, cleaning, and rotation of rooms.
Qualifications:
- Minimum of 3 years in a service role within a law firm or similar environment, preferably in legal or hospitality sectors.
- Excellent written and oral communication skills, along with active listening and strong interpersonal abilities.
- Ability to handle diverse personalities in high-pressure situations, maintaining a composed and patient demeanor.
- Exhibit strong initiative, excellent judgment, and creative problem-solving skills.
- Maintain a neat and professional appearance at all times.
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