Grow you career at an exciting plasma organization!
Job Detail
Job Description
Summary:
Green Key's client is an FDA licensed facility specializing in the collection of human plasma used to make special medications for the treatment and prevention of diseases.
This position has responsibility for providing supervision for all donor related activities within the plasma collection center. These responsibilities include, but are not limited to production, regulatory compliance, and human resource management as required.
The Assistant Manager will facilitate the coordination of day-to-day center activities to support the achievement of company goals. The Assistant Manager will oversee the execution of the training plan and SOPs. The Assistant Manager will work to ensure an environment of team work and mutual respect between staff members. Routine communication of all issues to the Center Director is a requirement of this position. This position will work to ensure donor satisfaction is maximized with the intent of providing a safe, healthy, and friendly environment for both donor and staff.
The person in this position works in the production areas of the Donor Center 85% of the time to facilitate identification of production, staffing, quality, and personnel issues. This position is not intended as an administrative position but provides a bridge between daily operations functions for the Center Director.
Duties:
- Ensures staff are trained and competent in accordance with the center training plan and available to support safe donation activity.
- Monitors donor flow to ensure donors are moving through the center at the expected pace, making adjustments as necessary, and seeking ways to improve work flow and identify efficiencies.
- Provides routine feedback to supervisor through one on one communication, telephone updates, action reports and other management reports. Informs supervisor of critical issues right away.
- Assists the Center Director in monitoring production and expenses against the budget.
- Works directly with QAS/designee regarding the monitoring of errors, developing and implementing corrective actions, and ensuring the center meets regulatory, cGMP, and customer requirements at all times.
- Ensures medical supplies and other company resources are used as intended by routinely monitoring inventory against usage.
- Ensures supplies for daily operations are always available.
- Monitors staff performance against existing standards and provides immediate correction to staff as needed.
- Manages any necessary absences and/or attendance events and work task schedules.
- Directly oversees donor satisfaction on a day to day basis and works to limit all unnecessary annoyances or delays.
- Participates in all center internal audits and assists with the implementation and development of any necessary corrective actions.
- Performs responsibilities associated with the unsuitable units and donors as needed.
- Provides input into annual evaluations.
- Sets an example of good work ethic and instills good work ethic in staff.
- Maintains competence with all position required tasks.
- Other duties as assigned by management.
- You will be required to work within a cold environment, -30°C, for short periods of time.
Qualifications:
- College degree in business administration or biological sciences program preferred or equivalent experience.
- Four (4) years of experience in the medical field with two (2) years of supervisory experience preferred.
- Ability to drive for extended periods (two hours at a time).
- Ability to drive or fly to company/industry meetings or training as determined by supervisor.
- Occupational Exposure to blood borne pathogens.
- Available to work extended shifts and weekends.
- Ability to lift, pull, or tug up to 40lbs.
- Work requires extended periods of standing and bending.
- Ability to train others required.
- CPR certified or the ability to obtain certification preferred.
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