Field Service Engineer

Summary:

We have an excellent opportunity for an experienced FSE. The ideal candidate for this position is a self-starter, can work independently, and must be able to problem solve and provide solutions.

Responsibilities:

• Provide assistance with repair, maintenance and installation of ATMs, TCRs, ITMs, Coin machines and various other cash handling products.
• Support both the Service and Project Departments
• Provide In house training to Field Staff as necessary on all cash handling products we service and install
• Provide phone support to the Field Service Technicians
• Assist with part orders for cash handling equipment
• Work closely with Project Department- installation of new ATMs, TCRs, ITMs
• Perform Software Updates
• Test and Analysis hardware

Requirements:

• Minimum of 2 years of experience servicing ATMs, TCRs and ITMs
• Must have competent knowledge and work experience in Electronic and Physical Security products.
• Thorough knowledge of basic electronics, circuitry, and a strong mechanical aptitude.
• Strong organizational and communication skills
• Willingness and ability to continue education on all equipment that we service, through on-site and online training.
• Position will be within your home territory the majority of the time, with some travel throughout NYS.

Due to the nature of business, all qualified candidates will be subject to a criminal background, drivers and drug pre-employment screening.