Excellent add to staff position with a stable Quality of Life firm.
Job Detail
Job Description
Summary:
The Collections Coordinator is responsible for working with Partners and clients in the monitoring, handling, tracking and collection of invoices and all matters relating to Firm’s accounts receivable.
Responsibilities/Duties:
· Monitor and track accounts receivable, review information for accuracy and ensure that all relevant information is correct and in accordance with departmental and Firm policies and guidelines
· Work with Partners in the management of their accounts receivable, keeping them abreast of potential collection issues
· Maintain contact with key personnel to resolve discrepancies and ensure prompt payment
· Work cooperatively with the billing department to resolve issues with invoices submitted by mail, email and electronically,
· Research and analyze collection issues, coordinate with appropriate personnel to identify and resolve further aging of delinquent balances; contact clients according to Firm policy regarding accounts
· Research and respond to inquiries and assist with resolutions in a timely manner
· Perform analysis, identify and help to resolve exposures and issues, communicate findings to manager
· May attend Partner meetings to review collection issues.
· Assist with special projects as needed
· Perform other duties as assigned
Required Skills
· Ability to effectively present information verbally and in writing
· Basic math skills: addition, subtraction, multiplication, division
· Proficiency in MS Word and Excel-Spreadsheets and Reports. Pivot Table & Vlookup skills preferred.
· Strong attention to detail
· Ability to maintain relationships with internal and external clients and effectively address concerns
· Excellent analytical and problem solving skills
· Strong initiative and critical judgment skills with the ability to plan and complete daily activities with minimal direction
· Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment
· Familiarity with Accounting software to run reports
Requirements:
- 1 to 4 years of collection experience in a professional services organization required
- ShareAustin:
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