Field Engineer

in Information Technology
  • Albany, NY View on Map
  • Salary: $55,000.00 - $65,000.00
Permanent

Job Detail

  • Experience Level Senior
  • Degree Type High School Diploma / GED
  • Employment Full Time
  • Working Type On Site
  • Job Reference 0000009024
  • Salary Type Annually
  • Industry Banking;Security Products & Services
  • Selling Points

    Join our great company as a Field Engineer, where you’ll enjoy a comprehensive benefits and PTO package, along with the convenience of a company-provided vehicle.

Job Description

We have an excellent opportunity for an experienced FSE. The ideal candidate for this position is a self-starter, can work independently, and must be able to problem solve and provide solutions.

Expectations and Responsibilities:

  • Provide assistance with repair, maintenance and installation of HYOSUNG brand ATMs, TCRs, ITMs, Coin machines and various other cash handling products.
  • Support both the Service and Project Departments
  • Provide In house training to Field Staff as necessary on all cash handling products we service and install
  • Provide phone support to the Field Service Technicians
  • Assist with part orders for cash handling equipment
  • Work closely with Project Department- installation of new ATMs, TCRs, ITMs
  • Perform Software Updates
  • Test and Analysis hardware

Requirements:

  • Minimum of 2 years of experience servicing HYOSUNG ATMs, TCRs and/or ITMs
  • Thorough knowledge of basic electronics, circuitry, and a strong mechanical aptitude.
  • Strong organizational and communication skills
  • Willingness and ability to continue education on all equipment that we service, through on-site and online training.
  • Position will be within your home territory the majority of the time, with some travel throughout NYS.

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