Field Engineer

in Information Technology
  • Philadelphia, PA View on Map
  • Salary: $52,000.00 - $60,000.00
Permanent

Job Detail

  • Experience Level Mid Level
  • Degree Type High School Diploma / GED
  • Employment Full Time
  • Working Type On Site
  • Job Reference 0000009075
  • Salary Type Annually
  • Industry Banking;Financial Services;Managed Services Provider
  • Selling Points

    Seeking a Field Engineer with great benefits, PTO, a company vehicle, and overtime eligibility. Multiple positions and schedules are available, offering flexibility and growth opportunities.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Support Financial Centers and back-office staff by setting up equipment through Preventative Maintenance, installations, modifications, and repairs on all affiliated hardware/software, including but not limited to:
  • ATMs, TCRs, Desktops, Laptops, Phones, Tablets, Printers, Server Rooms
  • Responsible for timely resolution of requests received through Incident Management and other ticketing systems
  • Ensure prompt, professional, and efficient service to both internal and external clients
  • Work independently during hours, to resolve issues with limited guidance from others

ADMINISTRATIVE DUTIES:

  • Administrative duties are expected to be completed to provide management with the information necessary to track progress and staffing needs, these include:
  • Ticketing and asset system updates
  • Expected to answer general questions and aid others as needed
  • Maintain assignments to completion

QUALIFICATIONS:

  • Technical work history, with experience in Field Service Maintenance on ATM, desktops, laptops and tablets using Trouble Management Systems, diagnostic tools, Asset Management Systems and other tools to effectively execute daily operations

OR

  • Technical Certificates such at A+
  • Team orientated professional with excellent communication skills
  • Familiarity with geographic area preferred
  • Articulate specific repairs, installs, and maintenance related work to clients in non-technical terms
  • Highly motivated, self-starter that requires little hands-on management. Able to refer to supervisor with any questions or concerns

Benefits:

  • Competitive salary
  • Overtime eligible
  • Company Vehicle
  • PTO
  • Medical, Vision, Dental, 401K
  • ShareAustin:

Related Jobs