Director of Patient Financial Services

Job Title: Director of Patient Financial Services

Job Type: Full-time, Permanent

Location: New Orleans, Louisiana

Responsibilities

– Provide strategic leadership and oversight for revenue cycle operations across the multi-campus health system as the Executive Director of Revenue Cycle and Patient Financial Services

– Report directly to the Chief Financial Officer and System Vice President of Financial Services

– Develop and implement financial improvement initiatives to enhance revenue capture, cash flow, and patient satisfaction

– Manage patient financial services budget, staffing, and resource allocation to ensure operational efficiency as the Revenue Cycle Director

– Ensure compliance with regulatory requirements including CMS, private payers, and financial reporting standards

– Foster collaboration between financial services and clinical departments to enhance patient experience

– As the Executive Director Patient Financial Services, implement innovative financial technologies and methodologies to improve service delivery

– Lead and develop a team of financial professionals with focus on staff retention and growth

– Establish key performance indicators to monitor and improve revenue cycle operations

Qualifications

– Bachelor's degree in Healthcare Administration, Finance, or related field required; Master's degree preferred

– Minimum 5 years of progressive leadership experience in healthcare revenue cycle management

– Large hospital acute care experience (400+ beds) highly preferred for the Patient Financial Services Executive

– Demonstrated expertise in healthcare budget preparation, financial management, and strategic planning

– EPIC EMR experience required with thorough understanding of healthcare billing systems – Strong experience in building and developing physician relationships

– Track record of implementing successful revenue improvement initiatives

– Excellent communication and interpersonal skills with ability to build effective cross-departmental relationships

About the Hospital

This 500+ bed nonprofit hospital and designated trauma center serves this vibrant Louisiana community. With a long-standing history of excellence, this health system is recognized for:

– Advanced medical technology and state-of-the-art diagnostic capabilities

– Commitment to innovation in healthcare delivery and patient care

– Comprehensive healthcare services through specialized centers of excellence

– Mission-driven approach focusing on compassionate, high-quality care

– Partnerships with academic institutions that support ongoing medical education and research

Benefits

– Competitive compensation package with performance incentives for the Director of Revenue Cycle Operations

– Comprehensive health, dental, and vision insurance

– Retirement savings plan with employer matching contribution

– Continuing education support and professional development opportunities

– Relocation assistance for qualified candidates

– Generous paid time off and holiday schedule

– Directors at this hospital receive a biweekly stipend for their benefits as part of the Patient Financial Services Director compensation

– Opportunity to contribute to a respected regional healthcare institution

About Living in Louisiana

Louisiana offers a distinctive blend of culture, recreation, and southern hospitality:

– Diverse culinary traditions featuring renowned Cajun and Creole cuisine

– Rich cultural heritage celebrated through music, art, and community festivals

– Affordable cost of living with favorable housing options

– Abundant outdoor recreational activities in the "Sportsman's Paradise"

– Convenient access to New Orleans, Gulf Coast beaches, and natural landscapes

– Welcoming communities with strong family-oriented values

– Mild climate allowing for year-round outdoor activities