Patient Liaison

Job Title: Patient Liaison/Patient Recruiter

Full time. Patient Liaison. On-site – focus is patient recruitment and managing social media for clinical trial recruitment and site engagement. 

The Patient Liaison is responsible for supporting onsite patient recruitment efforts by

conducting pre-qualification, pre-screening, and scheduling activities to ensure a smooth and efficient enrollment process and manage social media.

Looking for someone with clinical research…ideally patient recruitment experience. If they don't have that, healthcare call center experience and/or healthcare outreach experience. Someone that would be comfortable on the phone with a decent call volume and someone who is experienced in social media engagement. 

Key Responsibilities

Essential Job Duties:

1.    Patient Recruitment:

·        Develop and implement patient recruitment strategies for clinical trials.

·        Screen and recruit potential patients, ensuring they meet eligibility criteria.

·        Communicate study protocols, procedures, and patient rights to potential participants.

·        Maintain a confidential database of patient information and track recruitment progress.

·        Build and maintain relationships with patients, caregivers, and healthcare providers

2.    Social Media Management:

·        Develop and execute social media campaigns to promote clinical trials and engage potential participants.

·        Create and curate engaging content for various social media platforms, such as Facebook, Instagram, and Twitter.

·        Monitor and respond to comments, messages, and inquiries on social media channels.

·        Analyze social media metrics to measure the effectiveness of campaigns and make data-driven improvements.

·        Stay updated on social media trends and best practices to enhance online presence

Education:

Associate's/bachelor’s degree AND Medical Background is a must.

Required Skills: 

• Proficiency with computer applications such as email, electronic health records, and basic applications.
• Must possess strong organizational skills, attention to detail, and have basic math proficiency.
• Well-developed written and verbal communication skills
• Well-developed listening skills and the ability to work well alone as well as in a team atmosphere. 
• Ability to handle multiple tasks and changes in workloads and priorities.
• Ability to be professional, respectful of others, self-motivated, and exemplify a strong work ethic.
• Must possess a high degree of honesty and dependability.
• The ability to work under minimal supervision, identify problems and help find solutions. 
• Ability to handle highly sensitive patient health information in a confidential and professional manner, and in compliance with HIPAA guidelines.