Document Imaging Specialist

Title: Document Imaging Specialist

Key Responsibilities

• Sort, process, and prepare incoming mail, ensuring timely categorization and distribution.
• Scan and index pension-related documents, using SharePoint to accurately capture and store information.
• Maintain and update document records, verifying accuracy before release into workflow systems.
• Handle priority mail, ensuring expedited processing and electronic documentation.
• Generate and send response letters for returned identification documents.
• Prepare monthly reports, including new pension member notifications for local unions.
• Ensure compliance with imaging and data capture standards, maintaining an average scanning rate of 2,000 documents per shift.
• Support administrative functions, including receptionist duties, mail room support, and assisting in special projects as needed.
• Maintain document security and confidentiality, ensuring compliance with internal policies.
• Provide customer service to internal teams and external stakeholders regarding document processing inquiries.

Qualifications

Education & Experience:

• Previous experience in document imaging, data entry, or mail processing in a fast-paced environment preferred.
• Experience using SharePoint or similar document management systems is a plus.

Skills & Abilities:

• Strong attention to detail and accuracy in handling high volumes of documentation.
• Ability to meet strict processing deadlines, handling sensitive data efficiently.
• Strong organizational skills to categorize and manage document workflow.
• Ability to work independently while supporting team-based goals.
• Proficient in Microsoft Office Suite and general computer literacy.
• Ability to lift up to 40 lbs. and work in an office setting with standard equipment.