Administrative Assistant

in Professional Services Contract

Job Detail

  • Experience Level Entry Level
  • Degree Type Associate of Applied Science (AAS)
  • Employment Full Time
  • Working Type On Site
  • Job Reference 0000009950
  • Salary Type Hourly
  • Industry Freight & Logistics Services
  • Selling Points

    Join our team as a Dispatcher and enjoy a dynamic work environment where your organizational skills and quick thinking will shine. Coordinate schedules, ensure timely deliveries, and provide top-notch customer service. Competitive pay, health benefits.

Job Description

Key Responsibilities:

  • Schedule and dispatch drivers to appropriate locations according to customer requests, specifications, or needs.
  • Monitor and track the progress of deliveries and provide updates to customers and management.
  • Communicate with drivers to ensure timely and efficient delivery of goods and services.
  • Handle emergency situations and provide solutions to ensure minimal disruption to operations.
  • Maintain accurate records of driver activities, delivery times, and customer interactions.
  • Coordinate with other departments to ensure smooth operations and customer satisfaction.
  • Utilize dispatch software and systems to manage schedules and track deliveries.
  • Provide excellent customer service and address any issues or concerns promptly.

Qualifications:

  • High school diploma or equivalent; additional education or training in logistics or transportation is a plus.
  • Proven experience as a dispatcher or in a similar role.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Proficiency in dispatch software and systems.
  • Excellent organizational and time management skills.
  • Problem-solving abilities and attention to detail.

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