Office Services Assistant

Title: Office Services Assistant

Key Responsibilities:

• Serve as the first point of contact for all visitors, clients, attorneys, and staff, delivering exceptional customer service
• Manage main line phone calls and assist with conference room and visiting office scheduling (EMS system experience preferred)
• Coordinate transportation for guests or staff as needed and support internal event logistics
• Respond to office maintenance needs and liaise with building management
• Set up conference rooms for meetings, ensuring proper catering setup and room readiness
• Order and organize catering for meetings; inspect deliveries for accuracy and freshness
• Handle daily kitchen maintenance, including organizing supplies and ensuring cleanliness
• Manage inventory of office supplies and kitchen provisions, replenishing as needed
• Process mail, courier deliveries, and internal packages
• Prepare new employee offices and support internal office moves
• Participate in emergency response efforts as needed

Qualifications:

• Minimum 1 year of experience in reception, office services, catering, or customer service roles, ideally in a law firm, professional services, or hospitality environment
• Strong verbal and written communication skills
• Proficient in Microsoft Office; prior use of EMS room scheduling software a plus
• Ability to work independently, stay organized, and maintain professionalism under pressure
• High attention to detail with the ability to prioritize multiple tasks
• Comfortable standing, walking, and moving between office areas throughout the day
• Bachelor’s degree strongly preferred, but not required