Systems Engineer

Position Overview

We are seeking a highly experienced VDI engineer to lead the design, optimization, and support of our virtual desktop environment across both on-premises and cloud platforms. This role will play a strategic part in shaping the future of end-user computing by evaluating and implementing modern virtualization technologies that enhance performance, security, and user experience.

Key Responsibilities

• Architect and manage enterprise virtual desktop environments using leading virtualization platforms.
• Oversee the deployment and maintenance of virtual applications and desktops across hybrid infrastructures.
• Evaluate and recommend new technologies to improve user experience, scalability, and operational efficiency.
• Collaborate with cross-functional teams to deliver integrated solutions that align with business needs.
• Provide advanced support for escalated issues related to virtual desktops, user profiles, and application delivery.
• Monitor system health and performance using analytics tools and automation scripts.
• Implement security best practices, including multi-factor authentication and encrypted access gateways.
• Maintain detailed documentation of system configurations, processes, and architectural decisions.
• Lead and contribute to infrastructure projects involving upgrades, migrations, and new deployments.
• Mentor junior engineers and contribute to knowledge sharing across the team.

Technical Skills & Experience

• Deep expertise in virtual desktop platforms such as Citrix Virtual Apps & Desktops, VMware Horizon, or Azure Virtual Desktop.
• Strong knowledge of profile and session management tools (e.g., FSLogix, Ivanti, WEM).
• Experience with cloud-based VDI solutions and hybrid deployments.
• Proficiency in scripting and automation using PowerShell or similar tools.
• Familiarity with Windows Server, Active Directory, Group Policy, and enterprise networking.
• Experience with monitoring and analytics tools for performance tuning and troubleshooting.
• Understanding of secure access technologies, including gateway configurations and TLS encryption.

Qualifications

• Bachelor’s degree in Information Technology or a related field required.
• Minimum of 7 years of experience managing large-scale virtual desktop environments.
• Relevant certifications in virtualization or cloud technologies are highly desirable.
• Strong communication and collaboration skills, with the ability to lead technical initiatives.