Operational Risk

Role Overview: The Director of Compliance establishes and oversees all aspects of the firm's Risk Management, Compliance, and Security programs, ensuring alignment with an enterprise-wide approach to risk. This role is responsible for developing strategic initiatives, maintaining regulatory compliance, and safeguarding both information and physical assets. The Director collaborates across departments to embed a strong culture of risk awareness and ensure organizational resilience.

Key Responsibilities:

• Leads compliance, risk management (ERM), business continuity, and information/facility security operations on a daily and strategic level.
• Manages staff through mentoring, performance appraisals, and personnel decisions in coordination with HR.
• Contributes to strategic planning and aligns risk mitigation objectives with credit union goals.
• Develops and maintains compliance, risk analysis, and security programs, including regulatory training and OSHA/ADA compliance.
• Investigates facility and data security breaches and coordinates with law enforcement as needed.
• Acts as liaison for compliance examiners, internal audits, and legal reviews, ensuring timely and accurate documentation.
• Oversees member-facing compliance, including handling serious concerns and reviewing marketing for regulatory accuracy.
• Manages the Business Continuity and Resumption Plan, including testing, reporting, and documentation.
• Administers corporate insurance policies and processes related claims.
• Performs vendor due diligence and risk assessments for new products and services.
• Ensures internal risk reports, audits, HMDA reporting, and examiner findings are addressed and resolved.
• Prepares compliance-related budgets and forecasts, including legal, disaster recovery, insurance, and ERM costs.

Essential Qualifications:

Qualified candidates will have a Bachelor's degree in Risk Management, Finance, Economics, or related field. Eight (8)+ years of risk management and compliance experience in a financial institution required, three years of which must have been in a progressive managerial capacity. Compliance Officer Certification required (or to be obtained within two years of hire).

• Proficient in risk analysis techniques and knowledgeable about regulatory environments in the financial industry.
• Strong understanding of financial industry operations and credit union products, services, and regulations.
• Skilled in facility and information security practices.
• Knowledgeable in strategic planning methodologies and organizational policies.
• Proficient in computer applications, including data analysis using spreadsheet software.
• Demonstrated leadership abilities with experience supervising professional-level staff.
• Excellent communication, analytical, and problem-solving skills.
• Capable of managing complex deadlines, maintaining confidentiality, and working independently.