Billing Coordinator

Role Overview: The Billing Coordinator will be responsible for maintaining billing portfolios, ensuring data accuracy, and processing billing instructions. This role involves preparing client bills, managing e-billing submissions, and providing exceptional support to both clients and internal teams.

Key Responsibilities:

• Billing Portfolio Management: Coordinate and maintain billing portfolios, ensuring all data is accurate and up-to-date.
• System Data Maintenance: Oversee the billing system's data integrity and accuracy.
• Billing Instructions Processing: Interpret and process Partner billing instructions into the billing system.
• Time Entry Review: Ensure proper matter coding, billing rates, and compliance with client and e-billing guidelines.
• Client Bill Preparation: Prepare client bills, including narrative descriptions and detailed progress and cost bills.
• Quality Assurance: Proofread and ensure the accuracy of all billing analysis.
• Billing Arrangement Management: Maintain specifics of billing arrangements between clients and Partners.
• Batch Processing: Process bill batches as needed.
• Client Query Response: Respond to client billing and payment queries promptly and accurately.
• Cash Receipts Assistance: Assist with cash receipts and research related issues.
• Staff Communication: Communicate effectively with staff on various billing-related queries.
• Reporting Schedule Maintenance: Maintain reporting schedules and prepare daily/weekly billing reports for Firm management.
• Ad-Hoc Reporting: Process both scheduled and ad-hoc billing reports for Partners.
• Year-End Analysis: Prepare final year-end billing-related analysis.
• Client Projects: Prepare client-related billing projects for Partners.
• E-Billing Management: Submit and monitor e-bills to various e-billing sites.
• Issue Escalation: Escalate any billing/e-billing related issues to the management team when necessary.
• Additional Duties: Perform other duties as assigned.

AI-Enhanced Responsibilities:

• Automated Billing Processes: Implement AI-driven solutions to automate billing processes, ensuring efficiency and accuracy.
• Predictive Analytics: Utilize AI to forecast billing trends and provide insights for strategic decision-making.
• Data Analysis: Leverage AI tools to analyze billing data, identify patterns, and optimize billing strategies.
• Client Communication: Use AI-powered chatbots to handle routine client billing queries, ensuring timely and accurate responses.
• Error Detection: Employ AI to detect and correct billing errors, enhancing overall accuracy.
• Reporting Automation: Generate automated billing reports using AI, reducing manual effort and improving turnaround time.

Qualifications:

• Education: Minimum high school diploma or equivalent required; Associate degree or higher preferred. Equivalent job experience will also be considered.
• Experience: A minimum of 2 years of billing experience, preferably in legal billing.
• E-Billing Systems: Experience with various e-billing systems, vendors, and ebillingHub.
• Software Proficiency: Working knowledge of legal billing software databases, preferably Elite Enterprise or 3E.
• Technical Skills: Advanced knowledge of Microsoft Word and Excel; familiarity with LEDES electronic files.
• Communication Skills: Excellent written and verbal communication skills.
• Customer Service: Strong customer service skills.
• Analytical Skills: Strong analytical and proofreading skills.
• Attention to Detail: Highly detail-oriented and organized.
• Multitasking Ability: Ability to manage multiple tasks and adapt to various workloads.
• Independence: Ability to work independently and meet deadlines.